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Return Policy: SHIPMENT AND RETURNS: Seller reserves the right to select the manner and route of shipment unless Customer furnishes exact shipping instructions at least 5 days prior to shipment. Any Products which are not shipped as scheduled on account of Customer will be held at the sole risk and expense of Customer. All shipments for domestic sales (i.e., when the destination is within the United States) shall be F.O.B., point of shipment (within the meaning of the Uniform Commercial Code) and for export sales shall be Ex-Works, Seller’s plant in Menomonee Falls, Wisconsin, U.S.A. (within the meaning of INCOTERMS 2010), unless otherwise stated on the face of the Seller acknowledgment. Prices are quoted based on these F.O.B. or Ex-Works terms, as applicable, unless otherwise specified. Prices include skidding, crating or boxing unless otherwise noted. Export processing and boxing for overseas shipment are at additional cost, as separately quoted. Customer agrees to assume all risks of loss or damage to the Products while being transported or enroute to truck or railroad, airway or other carrier direct to Customer. It is agreed that the carrier is to be the purchaser’s agent for all purposes. Therefore, Customer must file claims for loss or damage directly with the carrier. Seller’s responsibility ceases upon delivery, in good order, to the carrier. No returns will be accepted on special or custom built equipment or parts, or on equipment or parts older than ninety (90) days from the original date of shipment. Written permission must be obtained from Seller before returning any Products, and any Products returned without such written authorization will be refused as “Returned Shipment Unauthorized.”
